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Brought to you by Today's Leadership Coaching
November 2005

Welcome to the Rainmaker Report.

Each month you will discover tools, techniques and practical action steps to increase your revenues and find more clients fast .You can unsubscribe at any time by using the links at the bottom of this email.

In This Issue
  • 8 Steps to Finding More Referrals
  • In The Spotlight: Stephen Fairley
  • New Program Exclusively for Attorneys!
  • Upcoming Events...

  •  
    8 Steps to Finding More Referrals

    Last month we covered the 4 myths believed by attorneys -
    1. Clients are the best source of referrals
    2. Most referrals come from other attorneys
    3. Online directories produce a lot of referrals
    4. Formal networking is a great way to get more referrals.
    (If you're not sure why these are myths, read last month's e-zine for more information, located in the archive).

    By this point you're probably saying, if all these are myths, then what is the best source of referrals? Strategic Referral Partners (SRPs) are the best source of new referrals. SRPs are people who already have a relationship with or already do business with the people you want to reach.

    For example, if you target small business owners a few potential SRPs are: accountants, financial planners, |nsurance brokers, commercial real estate agents, community bankers, payroll processing agents, chambers of commerce, industry- specific trade associations, temporary staffing agencies, management consultants, business coaches, recruiters, angel investors, commercial lenders, CEO clubs, property management companies, etc.

    By building a large network of people who already have relationships with small business owners, you can reap the benefits of with more referrals.

    There are 8 easy steps you can use to create a network of Strategic Referral Partners:

    1. Identify 2-3 professions or industries where you can find SRPs. Which specific places you look depends on your practice area and your ideal target market. It�s better to target just a couple of professions rather than several at once.
       
    2. Create a database of at least 200-300 people in these fields who work in your local area. This is simply a numbers game at this point. For example, if you start out with 300 people in your database, you will not be able to connect with about half of them so you're down to 150. Out of these 150 you call them and briefly tell them about your practice. Perhaps half of them will agree to meet with you down to 75. Out of these 75 people, about 1 out of 10 who agree to be a referral source for you will actually send you a referral in the next 6-9 months. That leaves you with about 7 or 8 new referral sources out of a list of 300. You can either purchase a list of names or go to http://www.superpages.com.
       
    3. Write up a letter of introduction to serve as a template. This letter introduces who you are, briefly describes your ideal target market and requests that they contact you if they are interested in getting together to determine if the possibility exists for cross-referrals.
       
    4. Call several people in these fields to identify their challenges. Before you meet with a prospective SRP, be sure to contact some people you already know in these fields to discover common industry trends and challenges so you can talk intelligently about the field when you meet with the potential SRP.
       
    5. Send out 10-20 letters per week. Do not send all 300 letters at once. Pace yourself. For each letter you send out, plan on making 6-8 calls to try and reach the person you sent the letter to. So 10-20 letters represents 60 to 160 calls a week that's a lot of dialing.
       
    6. Create a spreadsheet to track your efforts. Include information like: when you sent the letter out, date of first call, date of 2nd call, date when you actually spoke to them, whether they agreed to meet with you in person, when the meeting took place, if they agreed to be a referral source for you, date of first referral, etc.
       
    7. Follow up on your letters with a call within 3-4 days to set up a face to face meeting. The goal is to set up 1-2 in-person meetings per week. The in- person meeting is critical because it allows you to start the process of building a relationship with the person and educating them about what kind of referrals you are looking for. During this meeting you should only talk about 25% of the time and listen/ask powerful questions 75% of the time. Be clear about your goal and ask them if they would be willing to be a referral partner for you. Be clear about what you can and cannot offer them in return.
       
    8. Immediately follow up each meeting with a thank you letter or email. This will set you apart as someone who is professional and caring. Create a plan to stay in touch with each person at least every 6-8 weeks via email, telephone, letter, or newsletter. In your follow up remind them of the exact kind of referral you are looking for and how you can help them in their business as well. For this system to work you must approach it as a win-win.
    We have taught this easy step-by-step system to hundreds of attorneys and they have used this exact process to quickly build networks of 50-60 new referral sources every year. What would happen to your practice if you could have 20, 40, or even 60 new referral sources every single year who consistently send you new clients?

    Adapted from Stephen Fairley�s new book, 7 Proven Strategies For Finding New Clients Now � 2005.


     
    In The Spotlight: Stephen Fairley


    Stephen Fairley is president of Today's Leadership Coaching (TLC), founder of the Rainmaker Coaching Gym, creator of the Practice Made Perfect program, and the international best-selling author of 9 books. Prior to starting TLC he owned and operated 3 small businesses including two hi-tech companies and a consulting firm. Before that he was a graduate school professor in psychology. In 2004, he was named "America's Top Marketing Coach" and was recently featured by the ABA�s Journal for his cutting- edge work with attorneys. He has coached and trained partners and associates on how to become a Rainmaker at more than 2,500 firms this year alone.

    Rainmaker Report: Most attorneys I know have a very limited amount of time to market themselves. If you had to pick 1 marketing strategy that has the greatest potential for impacting my practice, what would that be?

    Stephen Fairley: Without a doubt, building a network of Strategic Referral Partners (SRPs) is the easiest and most powerful way to significantly grow your practice. SRPs are the people who already have a relationship with the people you want to have a clients. In fact, this month's tele-seminar (a seminar held over the telephone) is on the topic of: How to Build a Strategic Referral Network and we will show you how to create a powerful network of 50-60 people, even if you only have a couple hours a week. You can find out more by visiting: http://www.rmgym.com/novteleseminar.htm

    RR: Your title is Master Business Coach. What's the difference between a Coachand a consultant ?

    SF: I see 3 major differences: how they approach clients, the process they use and their ultimate goal.

    Most consultants approach a client as a teacher causing and up and down position where the consultant is the teacher (1 up) and the client is the student (1 down). In our coaching programs we approach clients as equal partners in the process. We have certain areas of expertise, such as marketing, but we view our clients as partners in the coaching process. It is our desire to partner with our clients to help them achieve their goals faster and more efficiently.

    Second, consultants and coaches vary with the process they use to achieve results. Most consultants do everything for the client (which can often create a dependency), whereas coaches teach the clients how to do it themselves. It's the difference between giving a person a fish versus teaching them how to fish.

    Finally, the goal of most consultants is to produce a report of some type that tells the client what to do to solve the specific problem. They deliver the report and then leave. Our Master Business Coaches are experts in how to translate marketing plans into practical, everyday solutions. They work with clients on a weekly basis to apply specific strategies resulting in tangible outcomes. Delivering a report is not the goal of the relationship' bottom line results is the goal in coaching.

    RR: How does the coaching system at Today's Leadership Coaching work?

    SF: We recognize today's law firm partner is very busy and their time is limited so we conduct virtually all of our coaching over the telephone. That way we can have the coaching session if they are at their office, in their car, or in a hotel half way across the country. There are 2 phases in our coaching programs: Information & Education and Action & Accountability.

    The first phase revolves around providing clients with the information and education they need to make the right decisions about: their strategic marketing plan, who their Ideal Target Market is, and the specific marketing steps they need to take. The second phase focuses on implementing the plan by taking weekly Action Steps and having the Coach hold you accountable for achieving your goals.

    The combination of the 2 phases creates a powerful system and that�s why our coaching works.

    RR: You've mentioned many times in your seminars that you like to travel. Where are some of your favorite places?

    SF: I recently spent a couple weeks touring Italy with my wife and was stunned by the beautiful architecture, especially in the Vatican and Michelangelo's Sistine Chapel. The food was just phenomenal, particularly the seafood in the Cinque Terra area. I love to travel because it expands my worldview and breaks through the 'same-ness' we experience in American culture. Plus it gives me a lot of illustrations to use in my seminars.

    Three days into our Italy trip, we arrived at our next hotel in Sorrento, on the Amalfi coast, late one night only to find they didn't have a room reserved for us. It was only after I asked to speak to the manager that I realized our travel agent had made a mistake and booked us at a hotel with the exact same name 200 miles away in Tuscany! Even though the mistake was ours, the hotel manager expressed apologies and gave us a discount off a suite that night. We ended up staying an additional 3 nights at that hotel because of their fantastic customer service.

    Lesson learned: opportunities to increase your revenues arise when you're busy looking for better ways to serve people, not just to sell them a service or settle a bill.


     
    New Program Exclusively for Attorneys!


    Next 90-day Rainmaker Program Starts November 17, 2005

    "Practice Made Perfect for Lawyers" is an intensive 90-day Rainmaker program specifically designed for attorneys who want to rapidly increase their revenues and create a financially successful and personally satisfying practice.

    If you're tired of waiting around for more business and you're ready to discover how to become a Rainmaker, contact us today to discover how to create a steady flow of new clients.

    The next program starts November 17 and we only have 4 remaining spots. Call us at 800-447-3852 or visit us at:


     
    Upcoming Events...

    Teleseminar: How to Build a Strategic Referral Network

    (Nov 15 from 6-7pm Eastern / 3-4pm Pacific).

    In this 1-hour teleseminar you can discover how to build a network of referral partners. Listen in as Stephen Fairley and Travis Greenlee share with you:

    • Where to find the best Strategic Referral Partners
    • 5 power questions to land more referrals
    • How to create a stream of new prospects
    • 3 ways to leverage the internet to find more referrals

    Your |nvestment is only $29 (Regular $49)� this includes access to downloadable recording of the seminar for future learning.

    Space is limited. Register today by calling 800-447-3852 or visit the Rainmaker Gym at:


     
     
    PPP What to Ask a Potential SRP

    This month features 7 questions you can ask during your face-to-face meeting with a potential Strategic Referral Partner to help get the conversation started:

  • How did you get started in your business?
     
  • What are some of the challenges your industry is facing?
     
  • What do you enjoy most about what you do?
     
  • How do you find most of your clients?
     
  • What kinds of issues do you commonly help clients with?
     
  • If someone were to ask, Why should I hire you? how would you respond?
     
  • How will I know if I'm talking to a good referral for you?

    The purpose is to get them talking about themselves. Remember, you should only talk 25% of the time and listen 75% of the time. The person who asks the questions controls the conversation. An excellent book on this topic is Endless Referrals, by Bob Burg.

  • Quick Links...

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